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Noticeboard

Out of Hours Appointments

Did you know you can now book appointments with a GP weekday evenings from 6:30pm to 8:00pm, Saturday's and Sunday's and also weekend evenings at one of the Rotherham Hubs. 

If you wish to be seen at any of the Hubs (Dinnngton, Broom Lane, Magna Surgery) please contact the surgery for a member of staff to book you into one of the available slots. When booking the appointment a member of staff will ask you the following questions, 

  • Reason for appointment
  • Consent for 3rd party access to your clinical records (without this you will not be able to attend the HUBS).
  • Do you require a chaperone.
  • Is this an ongoing problem. (Please note the appointment won't be booked if it is an ongoing problem you are seeing the GP about). 
  • Up to date contact telephone number. 

Compliments, Comments and Complaints.

 

Any comments about the services provided a the surgery, should initially be directed in writing to the Practice Manager, marked private and confidential.  You may also complete a completes form, available from the reception.

You can also complete a Praise and Grumble form for any minor problems or view that you may wish to highlight to the practice.  Forms available within the surgery.

Concerns or comments may also be send via the Website or direct to the Practice email address Thevillagesurgery@gp-c87022.nhs.uk.

If we are unaware that a problem exists, we are unable to address any issues surrounding it.

The Practice takes all our patients views and concerns seriously.  All complaints and comments are discussed fully at a Partners meeting.

You can also contact Healthwatchrotherham to voice both complements or concerns you may have regarding your health or the Practice.  Contact details are:- Healthwatch Rotherham, 33 High Street Rotherham S60 1PT, 01709 717130.  www.healtwatchrotherham.org.uk , info@healthwatchrotherham.org.uk.

 



 
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