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Noticeboard

Coronavirus

Until further notice.  Do Not come to the surgery.  We have cancelled all routine face to face appointments.  Appointments booked with a GP will be converted to a telephone consultation, the doctor will call you on the number we hold on your record, if this is incorrect please contact the surgery.

All nurse clinics (including Phlebotomy) have also been cancelled until further notice.  We will be contacting you at a later date with a new appointment.

We appreciate your cooperation during these uncertain times.

Contact the practice and you will be dealt with following Public Health guidelines.  For further advice or if you are concerned in any way please contact the practice.

The Surgery will be closed on the following afternoons from 12.30 pm for staff training

 23rd April, 14th May, 18th June, 9th July, 13th August, 17th September, 15th October, 12th November and 10th December 2020.

Should your require medical treatment out of hours please contact 111 or  for advise or go  A& E for emergencies only.

Out of Hours Appointments

Did you know you can now book appointments with a GP weekday evenings from 6:30pm to 8:00pm, Saturday's and Sunday's and also weekend evenings at one of the Rotherham Hubs. 

If you wish to be seen at any of the Hubs (Dinnngton, Broom Lane, Magna Surgery) please contact the surgery for a member of staff to book you into one of the available slots. When booking the appointment a member of staff will ask you the following questions, 

  • Reason for appointment
  • Consent for 3rd party access to your clinical records (without this you will not be able to attend the HUBS).
  • Do you require a chaperone.
  • Is this an ongoing problem. (Please note the appointment won't be booked if it is an ongoing problem you are seeing the GP about). 
  • Up to date contact telephone number. 

Patient Rights

Everyone at the Village Surgery is here to help our patients to maintain and improve their health, but we can, and will, only do so with your help and consent.

You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too.

We will:

  • Ensure our patients have 24-hour access to medical advice.
  • Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours, or in an urgent case, the same day.
  • Work in partnership with you to achieve the best medical care possible.
  • Involve you and listen to your opinions and views in all aspects of your medical care.
  • The prevention of disease, illness and injury is a primary concern.

The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle. We would respectfully ask that you: 

  • Let us know if you intend to cancel an appointment or are running late.
  • Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service
  • Inform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number. Please ensure that we have your correct telephone number, even if it’s ex-directory.
As patients, you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals, and co-operate with the practice in endeavouring to keep you healthy.


 
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