Repeat Ordering

Changes to the way patients can order their repeat medication.

From the 4th July the practice will no longer be allowing community pharmacies to order medication on behalf of patients.  The following are ways in which you will be able to request your medication from the practice.

 * Via the Internet  - to sign up to On Line Services at the surgery simply collect a form from the receptionist.

* Repeat Prescription Ordering Slip - This is the side of your prescription with tick boxes thatn you can complete and post in the box a the surgery, hand in to a staff member or post via Royal Mail to the Surgery.

* By telephone - Simply ring 01709 542725 (option 2) between 10 am and 4 pm to order your medication from our dedicated Prescription Clerk.

The following is a letter from Rotherham CCG explaining the reasons behind the changes.

 The practice in conjunction with Rotherham CCG has made the decision to no longer allow community pharmacies to order medication on behalf of patients. This will mean that as of 04/07/2016 patients or their relatives/carers will need to request prescriptions directly with the surgery. This change will allow the practice to ensure that patients only access the medication they currently need and help prevent medicines being wasted.

You can request your prescription from the surgery in a number of ways, either using your repeat prescription ordering slip and posting it in the box at the surgery, via the internet using a computer, tablet or smartphone (ask at the surgery for details) or if neither of these are convenient also by phoning the surgery 01709 542725 (option 2)

Community pharmacies will still be able to collect prescriptions on behalf of patients and dispense them in exactly the same way as they always have done and nothing else will change.

There have been several other areas across the country that have moved to this system and had great success in reducing medication waste and we are hopeful that this will have the same effect in Rotherham and reduce some of the financial burden on the NHS.

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