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COVID-19 Privacy Notice

Coronavirus

Until further notice 

Please DO NOT attend the surgery, unless you have a pre-booked appointment.

When attending the surgery you are required  to wear a face covering (a mask or scarf) before entering the building.  Please ensure you bring a face covering with you.  This is for the protection of the staff, yourself and other patients.  Should you have any concerns or difficulties adhering to this request please contact the practice before attending your appointment.

Flu Vaccination Campaign

"We are currently making plans for our 2020 Flu Campaign"

As you can imagine this year is going to be more challenging than in previous years.  We are very much governed with what we can do based on delivery timescales (on orders that are placed a year in advance)  The over 65 age group will be the first group to receive vaccines this year.  It is especially important that when you receive your letter you read it thoroughly as there are wide-scale differences in this years process.  PLEASE DO NOT CONTACT THE SURGERY UNTIL YOU RECEIVE A LETTER.  We will update this page when the letters are sent out.  

The Doctors and Staff thank you for your continued support.

In line with the recommendation by the BMA the practice will not provide a letter of support to patients who are or feel they should be exempt from wearing a face covering.  Please seek advice and guidance on this from the Government Website.

Please follow the 2m social distancing rules at all times when in the practice.

Where possible please attend your appointment alone and come as near to your appointment times as possible.  We are limiting the number of patients into the waiting room and if you attend too early you will be asked to wait outside the building.

All appointment available to book on line are for telephone or video consultations. 

Do not attend surgery unless told to do so by a clinician from the Practice.  

The surgery now has a dedicated post box in the entrance porch.  Please post all correspondence in this box, please do not take into the surgery, as  we are trying to minimise the footfall into the practice.  The box will be opened each morning and all issued dealt with in the appropriate manner.  Thank you for your cooperation.

Depo Contraceptive Injections

After careful planning we are pleased to be able to offer this service again.  We are very grateful for your patience whilst we were instructed to postpone these due to the COVID pandemic.

We need to stagger the way the appointments ate booked to enable urgent nursing appointments to be prioritised.

1. If you were due your injection in March shortly after the lockdown, please phone the reception to book an appointment.
2. If your next injection was due in April, please wait until 1st July to ring and book an appointment.
3. If your next injection was due in May, please wait until the 23rd July to ring and book an appointment

We ask as with all appointments that you do not attend if you have a cough, fever or loss of taste or smell in the past seven days.

Help for Vulnerable Residents

Do you live alone or are self isolating and need help?

The Rotherham Heroes Volunteer Programme maybe able to help this programme is co-ordinated by Voluntary Action Rotherham and Rotherham Council and can be accessed via

www.rotherham.gov.uk/emergencies-1/coronavirus/2 

www.goodsamapp.org/about

Muhafiz.info@gmail.com

Appointments

Appointments booked with a GP will be converted to a telephone consultation, the doctor will call you on the number we hold on your record, if this is incorrect please contact the surgery.  If necessary the GP will bring you down for a face to face appointment if appropriate and at a safe and convenient time to do so.

All nurse clinics  have also been cancelled until further notice.  We will be contacting you at a later date with a new appointment.  At present we will still be running the baby immunisation clinic on Wednesday.

All on line bookable appointments are for telephone or video consultations only.  Please do not attend surgery

Medication

All repeat prescription requests should now be requested over the telephone on 01709 533050, we appreciate  that this line will be busy so ask that you bear with us and try at various times though out the day, it is open from 10 am until 4 pm.  Could we also ask that you contact a pharmacy of your choice and ask them to nominate them to allow us to send your prescription electronically.  We will not be giving out prescription at the practice anything that needs to be printed by the surgery will be sent to a pharmacy of your choice.

We appreciate your cooperation during these uncertain times.

At present in line with a number of other surgeries The Village Surgery is temporarily suspending online booking of appointments as a precaution during the outbreak of Coronavirus.  

For further advice or if you are concerned in any way please contact the practice.

Welcome to the Village Surgery

Welcome to our surgery website. We hope to use this site as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments and details that are relevant to the practice & our patients.

As well as a source of information about our Practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services and further develop the website to make it a more useful, practical application for our patients.

When the Surgery is closed, either at the weekends or for Public Bank Holidays and you require urgent medical Out of Hours assistance, which cannot wait until the surgery re-opens, please call 111 (this is a free phone number from both landlines and mobiles) 

If you have a life threatening medical emergency please dial 999.

You can also seek help from your local Pharmacy for non-life threatening

NOTICE: Patients are able to have access to Coded Data held on their medical records but not access to Full Medical Records.

On line access held by parents on behalf of their children ceases automatically when the child reaches the age of 13 and must be re-applied for by the child.

Accessible Information Standard please read further information link 3 for full details